On-line sources and web links

Official websites:

• itSMF International: http://www.itsmfi.org/
• itSMF UK: http://www.itsmf.co.uk
• ITIL: http://www.itil-officialsite.com
• AXELOS:http://www.axelos.com/officialsite.asp
• ISO/IEC 20000: http://www.isoiec20000certification.com/
• APM Group: http://www.apmgroup.co.uk/ITIL/ITIL.asp

Another useful links:

• E-symposium of itSMF UK: http://brighttalk.com/
• ITIL Best Practices portal (paid access): http://www.bestpracticelive.com/
• ITIL News: http://www.axelos.com/officialsite.asp?FO=1274034
• BSI Global: www.bsi-global.com
• ITIL UK: www.itil.co.uk
• OGC UK: www.ogc.gov.uk
• BCS Org: www.bcs.org.uk
• ISEB: www.bcs.org/iseb