itSM Practicaly Toggle

Every year we organize for you 10 practical workshops titled ITSM practically. Each seminar is devoted to one topic. Lecturers are implementers and project owners and you can learn the best practice in the field.

Seminars can always attend as many employees and workers of the company, how many member places, the company has paid.

As itSMF members you can also offer interesting topics, share experiences and learn the opinions and experiences of others.

Do you wish a constant education? Having the ability to exchange and share information with colleagues in the same position or facing the same challenges?

Topics of seminars carried out in 2013

  • Practical management of IT continuity and disaster recovery in KB
  • Role of the Service Owner at DHL
  • Redesign of the Change Management Process in CSAS
  • CMDB in the Czech Savings Bank (CSAS)
  • Change management in the Czech Insurance Company
  • preITSM or Principles of Management of IT Services in the Prague Energy Company – basic principles, role and support tools in practice
  • Practical Application of the Release Management at GE Money

Seminars in 2014

For dates and topics of planned seminars go to the events calendar.